Well-mapped Analytics

To create a chatbot, you need to signin or signup to cronbot.ai and click on “Create New Chatbot''. Once the chatbot is created, you can go to the “Training Data'' section (fourth icon in the sidebar) and upload your content (supported formats are PDF, CSV, Notion, Website Content, & Sitemap). We recommend using the Website Sitemap as a training data source. Once the chatbot is trained with your data, you can go to the setup instructions and follow the steps to embed your chatbot on your preferred website.

To train a chatbot with your own data, you can go to the “Training Data” section (fourth icon in the sidebar) and upload your content (supported formats are PDF, CSV, Notion, Website Content, & Sitemap). We recommend using the Website Sitemap as a training data source.

To customize your chatbot, you can go to the “Customize” section (sixth icon in the sidebar). Here, you can customize the chatbot's color to match your brand color, enable or disable human support, and also edit the content that is displayed over the chatbot.

Contacts are available under the Hobby & Pro plan only. If you are subscribed to this plan, you can add a contact through the dashboard and the chatbot. To add a contact via the dashboard, you can go to the “CRM” section (fifth icon in the sidebar) and click on the “Add New Contact” button. From the chatbot, a contact will be added once your user clicks on the Request Human Support button.

Currently, during human support mode, there is no restriction on the number of messages sent and received.

Slack integration is available under the Hobby & Pro plan only. If you are subscribed to this plan, you can integrate Slack by visiting the “Integration” tab. Clicking on the install button will install Slack organization-wide. It will also ask you to choose a chatbot on which you want to install Slack.